It's Sunday lunchtime and relatively quiet so what do London Northwestern do, make the 12.22 Euston to Birmingham New Street a three-set service (twelve coaches). Yesterday morning (a Saturday with several big events taking place in the capital) it was an absolutely packed (full and standing) two-set service. I seriously do wonder if actual real people are making decisions on the railways today, if they are they are seriously detached from the realities of travel.
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