I had bought a ticket, under guidance from a member of railway staff, from Exmouth to Lympstone Commando for Andy. In the picture, ticket in hand, Andy walks confidently to the train expecting to be able to alight at his chosen destination. However, when the train stopped at Commando station the guard would not allow him to alight even though he was going to get the next train straight back. After some discussion with the sentry on duty, during which Andy walked the length of the platform, he was ordered back on the train. Now, I was not happy about this, why sell a ticket to a station, with no warnings, that cannot be alighted at? I took this up with Great Western and then eventually the railway journalist Barry Doe took the case up. It is clear that clarification is needed, I hope that this is dealt with soon. Great Western issued pretty generic letter of apology along with a travel voucher.
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